Privacy Policy

Introduction

Moore Life Agency (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your non-public personal information (“NPI”) when you visit our website, submit forms, schedule appointments, or otherwise interact with our services. This policy is provided in accordance with the Gramm-Leach-Bliley Act (GLBA) and applicable state privacy laws.

Information We Collect

We may collect the following categories of non-public personal information:

• Contact information: name, email address, phone number, and mailing address
• Demographic information: date of birth, gender, and marital status
• Financial information: income, assets, and existing insurance coverage as provided by you for quoting purposes
• Health information: health history and lifestyle details as provided by you for life insurance underwriting
• Employment information: employer name, occupation, and professional background (for career applicants)
• Website usage data: IP address, browser type, pages visited, and referring URLs collected by our hosting provider

How We Collect Information

We collect information through:

• Contact and quote request forms on our website
• Career application forms
• Calendly appointment scheduling (a third-party service)
• Phone calls, emails, and video consultations

How We Use Your Information

We use your information to:

• Provide life insurance quotes and policy recommendations
• Submit applications to insurance carriers on your behalf
• Communicate with you about your coverage needs and policy status
• Process career applications
• Improve our website and services
• Comply with legal and regulatory requirements

How We Share Your Information

We may share your NPI with the following parties as necessary to provide our services:

• Insurance carriers: to obtain quotes, process applications, and facilitate policy issuance
• Service providers: third-party vendors who assist with website hosting, email delivery, rate limiting, and appointment scheduling (Calendly)
• Legal and regulatory authorities: when required by law, regulation, or legal process

We do not sell your personal information to third parties for marketing purposes.

Your Opt-Out Rights

We share your information with insurance carriers and service providers as necessary to provide our services. This sharing is required to service your account and is not subject to opt-out. We do not share your information with non-affiliated third parties for marketing purposes.

Data Safeguards

We maintain administrative, technical, and physical safeguards to protect your NPI from unauthorized access, use, or disclosure. These include encrypted data transmission (SSL/TLS), secure storage practices, and limited access controls. While no method of transmission or storage is completely secure, we are committed to protecting your information to the best of our ability.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting requirements. Contact form inquiries and career applications are retained for a reasonable business period. If you become a client, your information is retained as required by applicable state insurance regulations.

Third-Party Services

Our website integrates with the following third-party services, each with their own privacy policies:

• Calendly: for appointment scheduling

We encourage you to review the privacy policies of any third-party services you interact with through our site.

State Privacy Rights

Depending on your state of residence, you may have additional privacy rights:

• California (CCPA/CPRA): California residents have the right to know what personal information is collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information.
• Other states: Residents of states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, and others) may have similar rights to access, correct, or delete their personal information. Contact us to exercise these rights.

Do Not Track

Our website does not track your activity across other websites and does not respond to Do Not Track browser signals.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your opt-out rights, or want to request access to or deletion of your personal information, please contact us: